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“As generative AI becomes a core component of products, processes, and services, use case development shifts from a tactical step to a strategic capability. Organizations must invest in framing use cases rooted in customer needs, ethical principles and pragmatic execution. Only then can generative AI be leveraged for sustainable shared value.” — I. Almeida
As generative AI becomes a core component of products, processes, and services, use case development shifts from a tactical step to a strategic capability. Organizations must invest in framing use cases rooted in customer needs, ethical principles and pragmatic execution. Only then can generative AI be leveraged for sustainable shared value.