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“You should know that when a message you convey to another person is not understood by him, at least one of the following things is true: what you have said is not true, or you have conveyed it without kindness.” — Leo Tolstoy
You should know that when a message you convey to another person is not understood by him, at least one of the following things is true: what you have said is not true, or you have conveyed it without kindness.