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“An important part of building a new culture was allowing people to complain about their past. At first, the more they complained, the worse the past would seem. But by venting, people could start to resolve the past. By bitching and bitching and bitching, they could exhaust the drama of their own horror stories. Grow bored. Only then could they accept a new story for their lives. Move forward.” — Chuck Palahniuk
An important part of building a new culture was allowing people to complain about their past. At first, the more they complained, the worse the past would seem. But by venting, people could start to resolve the past. By bitching and bitching and bitching, they could exhaust the drama of their own horror stories. Grow bored. Only then could they accept a new story for their lives. Move forward.