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“A true apology is more than just aknowledgment of a mistake. It is recognition that something you have said or done has damaged a relationship and that you care enough about the relationship to want it repaired and restored.” — Norman Vincent Peale
A true apology is more than just aknowledgment of a mistake. It is recognition that something you have said or done has damaged a relationship and that you care enough about the relationship to want it repaired and restored.