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“In business and in all of life, a major part of effective crisis management is acknowledging the existence of the bad things that are happening. Once you have that acceptance, you can begin to strategize step by step how to manage the crisis and emerge from the crisis into a more favorable reality. But if you pretend like the bad things aren't happening, they magnify the crisis.” — Hendrith Vanlon Smith Jr
In business and in all of life, a major part of effective crisis management is acknowledging the existence of the bad things that are happening. Once you have that acceptance, you can begin to strategize step by step how to manage the crisis and emerge from the crisis into a more favorable reality. But if you pretend like the bad things aren't happening, they magnify the crisis.