“May we all beware lest our innovative ideas appear very cliche before we even blink.” Quote by David Livermore
“I'm obsessed with efficiency. And there are some tasks I need to just leave alone. And there are others - like an evening with one of my daughters or my wife - where I need to toss efficiency aside and simply be in the moment.” NeedsMomentsWifeDaughterTasksMy WifeEveningObsessedMy DaughterEfficiencyToss Author:David Livermore
“I do think stories are one of the best tools for communicating across any number of cultures. But I also think there are wildly successful leaders who are introverted, disciplined, lead via spreadsheets and goals, and might not "appear" to be a great leader...but in retrospect, made a massive impact.” ThinkingMadeStoriesMightCultureGoalNumbersLeaderSuccessfulToolsImpactCommunicateMassiveGreat LeaderRetrospectIntrovertedSuccessful Leaders Author:David Livermore
“At seventy-seven it is time to be in earnest.” AgeTimeAgingSevenBirthdaySeventiesEarnest Author:Samuel Johnson
“The very ability to empathize with a user requires that I have an understanding of that user's value and needs. This is what leads to many product fails. The individuals developing the innovation don't actually use it.” NeedsUseValuesIndividualUnderstandingAbilityFailingProductsInnovationDevelopingUsers Author:David Livermore
“Clashing expectations are what most consistently derail any team, and especially a culturally diverse team. So if you take the time to "define" the goal carefully upfront, you've addressed one of the most difficult and important parts of the innovative process.” IfsImportantProcessDifficultGoalTeamExpectationsDiverseConsistentlyInnovativeDiverse Teams Author:David Livermore
“The most important part of aligning various expectations is to clearly describe the problem you are trying to solve and identify at least three different ways diverse users experience this problem. The more diverse your team, the better you'll be at doing this.” WayTryingImportantDifferentProblemThreeTeamExpectationsVariousSolveDifferent WaysUsersDiverseUser Experience Author:David Livermore
“Generating diverse ideas requires being clear about the kind of input needed and creating multiple ways for diverse team members to share their ideas (e.g. use more than just a brainstorming session).” WayKindIdeasUseClearTeamShareNeededMembersCreatingDiverseMultipleSessionInputBrainstormingTeam MemberDiverse Teams Author:David Livermore
“Developing an explicit decision-making process upfront for how you will make that decision will help alleviate conflict and gridlock when you actually need to decide.” NeedsHelpingProcessDecisionConflictDevelopingDecision MakingExplicitAlleviateDecision Making ProcessGridlock Author:David Livermore
“Even an organization that doesn't do much work internationally will benefit from a culturally intelligent strategy to innovation. Working across different generations, business units, regions, and functions are all factors that can also influence the innovation process.” DifferentProcessGenerationsInfluenceBenefitsOrganizationFunctionIntelligentInnovationStrategyFactorsRegionsUnitsDifferent Generations Author:David Livermore
“The two most important forms of diversity when it comes to innovation are visible diversity (typically skin color, age, gender, etc.) and underrepresentation (anytime someone is less than 15% of the majority group). Other forms of diversity are also relevant but these are the ones that psychologically play the most role in how someone engages with the innovative process.” TwoImportantPlayAgeFormProcessRolesGroupsColorDiversitySkinsInnovationMajorityGenderVisibleEtcRelevantInnovativeSkin Color Author:David Livermore