“Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else.” WorldLittlesInnocentShockedEarthquakesHaitiTsunamiInnocent Life Author:Anne M. Mulcahy
“By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.” PeopleMadeStillsTodayStrongDifferencesCompanyLeaderPlansCommitmentFirmDedicatedCeoProfitableChairmanJanuaryTurnaroundXerox Author:Anne M. Mulcahy
“Not everybody is created equal, and it's important for companies to identify those high potentials and treat them differently, accelerate their development and pay them more. That process is so incredibly important to developing first-class leadership in a company.” FirstsImportantProcessPayCompanyClassDevelopmentEqualTreatsDevelopingFirst ClassAccelerate Author:Anne M. Mulcahy
“One of the things we often miss in succession planning is that it should be gradual and thoughtful, with lots of sharing of information and knowledge and perspective, so that it's almost a non-event when it happens.” ShouldHappensMissingEventsInformationPerspectivePlanningThoughtfulSuccession Author:Anne M. Mulcahy
“The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.” PeopleCostDependentAssetsUnitsManufacturingHardwareFunctionalityService Business Author:Anne M. Mulcahy
“There's nothing quite as powerful as people feeling they can have impact and make a difference. When you've got that going for you, I think it's a very powerful way to implement change.” PeopleThinkingWayFeelingsDifferencesPowerfulImpactMaking A DifferenceVery Powerful Author:Anne M. Mulcahy
“We're long past having to defend or explain why women should be on boards, given all the data that shows how companies with female as well as male directors perform better. It's unfortunate when companies with a large percentage of women constituents don't reflect that in their boardrooms.” ShouldWellsLongShowsPastGivenCompanyDirectorsFemaleMalesDataBoardsUnfortunatePercentagesConstituents Author:Anne M. Mulcahy
“When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.” PeopleYearsFeltCompanySituationCallingYears AgoResponsibleDebtEmployeeCeoBankersSinkingBankruptcyXerox Author:Anne M. Mulcahy
“Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else. I'll never forget the wrenching days I spent in Haiti last year for Save the Children just weeks after the earthquake.” WorldYearsChildrenLittlesLastsForgetWeekInnocentNever ForgetLast YearShockedEarthquakesHaitiTsunamiInnocent LifeSave The Children Author:Anne M. Mulcahy
“I suppose for whatever reason I actively welcome being put down, something which perhaps goes back to my upbringing - that accusation of not being worthy which could be laid at one's door.” ReasonDoorsWorthyWelcomeUpbringingAccusation Author:Paul Muldoon