“Customer complaints are like open wounds. Don’t let them remain open for long. It might be a wound on the finger, but the body is still yours.”
Book:Quantraz
Quote by Sukant Ratnakar
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“Conflicts can convert into ideas when we understand each other’s perspectives.”
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“In the game of arguments, the person who finds a mutually acceptable solution is the winner.”
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“A piecemeal solution creates uncertainty and prolongs the conflict.”
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“Conflict is like a fire. Silence will blow it up and communication will calm it down.”
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