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“I did not speak. I have found in any Q&A, in court, in witness interviews, wherever, often the best thing you can do is wait, say nothing. The witness will want to fill the awkward silence. He will feel a vague compassion to keep talking, to prove he is not holding back, to prove he is smart and in the know, to earn your trust.” — William Landay

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I did not speak. I have found in any Q&A, in court, in witness interviews, wherever, often the best thing you can do is wait, say nothing. The witness will want to fill the awkward silence. He will feel a vague compassion to keep talking, to prove he is not holding back, to prove he is smart and in the know, to earn your trust.
— William Landay