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Quote by Karen Martin

“a value stream is a series of processes that connect together and transform a customer request into a good or service that's delivered to the customer, which completes the request-to-delivery cycle”

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

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Karen Martin

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“the value stream map looks at the high level activities that transform a request into some sort of deliverable . . . the purpose of value stream mapping is to design a strategic improvement plan that will be executed over a period of time; it's not designed to address problems at a detailed level”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“To aid in targeting the right level of information, we aim for 5 to 15 serial process blocks”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“The purpose of the second value stream walk is for the team to gain a deeper understanding about how the value stream currently performs and identify significant barriers to flow.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“We use three metrics to evaluate the current state of 98 percent of the office and service value streams we've encountered: process time, lead time, and percent complete and accurate.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“Freed capacity is the result of process time reduction through the elimination of wasteful activities and/or optimizing work.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“While the current state briefing is often sobering, it's a helpful psychological space from which to accept the need for change and generate innovative future state thinking”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“I have been impressed by the realization that a few men have virtually 'decided' what experiences count and even exist in the world. The language of Western science--the reigning construct of male hegemony--precludes the ability to express the experiential realities it talks about. Virtually all the actual experiences of this world, expressed through the manifest and mysterious characteristics of all the different beings, are unrepresented in the stainless steel edicts of experts. Where is the voice of the voiceless in the scientific literature, including the literature of environmental ethics?”

Science Feminism Animal Rights Environmentalism

Author:Karen Davis

“designing the ability to operate with fewer customer complaints, less firefighting, and reduced interdepartmental tension brings tremendous hope to leaders and their staffs who may be feeling the pressure from an underperforming value stream.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“the facilitator's role shifts from a coach who helps a team uncover and analyze "What is"-a left-brain activity-to a coach who inspires a team to innovate and design "what could be"-a right-brain activity.”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

“Embracing value stream thinking is a mark of an organization that has successfully shifted from siloed thinking (what's best for me and my team?) to holistic thinking (what's best for the customer and the company?)”

Value Stream Mapping Collabraspace Book Club

Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Quote by Karen Martin

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