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Quote by Steven Magee

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Steven Magee

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“As the Chimp has based its confidence on giving a good talk and impressing people, it’s now severely lacking confidence and is looking to see what could go wrong. In contrast, the Human in Liz has decided that she will base her confidence on doing her best. The objective, therefore, is to do her best. She cannot control the level of the talk or what people think but she will be able to deal with these outcomes because she is an adult Human. Liz knows that she will definitely do her best, even if at the time it goes wrong and the talk is not quite up to scratch. It will still be the that she can do AT THE TIME of giving the talk. She cannot do better than her best. Therefore, Liz will definitely achieve her objective – ‘doing her best’ – and anything else is a bonus. With this approach she can relax and see the talk as an opportunity. Her confidence in doing her best is 100 per cent. Liz can also remember that she can reward effort rather than just celebrating achievements.”

EffortAchieveBestImpressReward
Author:Steve Peters
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“In the Human society, we don’t have sticks. Here, an ideal leader is the person who develops the group and encourages them. It is based on the principle that people are doing their best and if they are failing then it means they need more support, guidance or development. People prefer to be encouraged, supported and rewarded, rather than being beaten. Of course there are standards to reach and benchmarks must be set and the consequences of not reaching them clarified.”

SupportConsequenceBestRewardEncourageBeatStandardStickBenchmark
Author:Steve Peters
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