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“Many presume that integrating more advanced automation will directly translate into productivity gains. But research reveals that lower-performing algorithms often elicit greater human effort and diligence. When automation makes obvious mistakes, people stay attentive to compensate. Yet flawless performance prompts blind reliance, causing costly disengagement. Workers overly dependent on accurate automation sleepwalk through responsibilities rather than apply their own judgment.” — I. Almeida
Many presume that integrating more advanced automation will directly translate into productivity gains. But research reveals that lower-performing algorithms often elicit greater human effort and diligence. When automation makes obvious mistakes, people stay attentive to compensate. Yet flawless performance prompts blind reliance, causing costly disengagement. Workers overly dependent on accurate automation sleepwalk through responsibilities rather than apply their own judgment.