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“When someone is hurt and we hear ourselves saying "I don't understand, why" PAUSE At the pause, ask "What am I missing here ?" At the pause, stop judging, stop reacting, get curious and believe their hurt state At the pause, tap into their heart and mind. Now see how this pause transforms the conversation.” — Wordions

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When someone is hurt and we hear ourselves saying "I don't understand, why" PAUSE At the pause, ask "What am I missing here ?" At the pause, stop judging, stop reacting, get curious and believe their hurt state At the pause, tap into their heart and mind. Now see how this pause transforms the conversation.
— Wordions