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“On the Tier One Teams I studied, the typical pecking order put the coach at the top, the talent on the bottom, and a water-carrying captain in the middle who served as an independent mediator between them. In this new order, where power and popularity went hand in hand, the middle manager’s role had been squeezed out. Unless the captain was the superstar, the captain was a bystander.” — Sam Walker
On the Tier One Teams I studied, the typical pecking order put the coach at the top, the talent on the bottom, and a water-carrying captain in the middle who served as an independent mediator between them. In this new order, where power and popularity went hand in hand, the middle manager’s role had been squeezed out. Unless the captain was the superstar, the captain was a bystander.