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“The impact of personality was overridden by whether the employees at the company perceived social norms that favored speaking up. If a company were interested in getting people to speak up, they'd be better off putting their energy into cultivating new norms rather than selecting gregarious employees.” — Geoffrey L Cohen
The impact of personality was overridden by whether the employees at the company perceived social norms that favored speaking up. If a company were interested in getting people to speak up, they'd be better off putting their energy into cultivating new norms rather than selecting gregarious employees.