“Being intentional about listening takes practice. It means listening with an open mind, willing to entertain another’s ideas; listening with an open heart, willing to empathize with another person’s experience and understand a situation from his or her point of view; and listening with an openness to new possibilities and new ways of going forward.”
Quote by Jackie Stavros
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Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement
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