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“A dollar is not just a dollar, in the context of time and compounded transactions. If 1 dollar worth of waste is embedded in 10 transactions an hour for 8 hours a day for an entire year, the business has wasted $29,200 that year. But you don’t have a right to complain about the $29,200 loss until you respect the $1 loss.” — Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth
A dollar is not just a dollar, in the context of time and compounded transactions. If 1 dollar worth of waste is embedded in 10 transactions an hour for 8 hours a day for an entire year, the business has wasted $29,200 that year. But you don’t have a right to complain about the $29,200 loss until you respect the $1 loss.