“Workers are begging us to lighten their load, to remove the burdens, the hassles, and the irritants that come with video meetings.”
Source: Making Virtual Work: How to Build Performance and Relationships
“If you say, I know just how you feel, you show the other person you’re thinking about how you feel, and you’re assuming your experience is the same as theirs.”
Source: Making Virtual Work: How to Build Performance and Relationships
“The first part of empathy, the first requirement for action on their behalf, is to understand how they feel.”
Source: Making Virtual Work: How to Build Performance and Relationships
“Self-other awareness enables you to show respect for their feelings instead of being overwhelmed by their feelings, your pity, or your intolerance.”
Source: Making Virtual Work: How to Build Performance and Relationships
“He faced love without fear,
for he knew
the ache of not loving her
would be the far greater pain.”
“Savvy leaders use empathy to relieve that emotional strain. They use it so that video meetings are beneficial for everyone.”
Source: Making Virtual Work: How to Build Performance and Relationships
“Empathy greases the wheels of productivity.”
Source: Making Virtual Work: How to Build Performance and Relationships
“When what they feel evokes something familiar in you, you’re likely to mimic their emotions unconsciously.”
Source: Making Virtual Work: How to Build Performance and Relationships
“If you want to have peace on this planet full of stress and turmoil, go to a tree, and hug it.
Go to them as if, you are visiting a temple or church. Walk barefoot and touch them in reverence with both your hands.”
Source: Meditation Walking the Path of Peace: A Guidebook for Stress Free Living
“When a company (e.g. Enron) is calling for more environmental regulation, we need to look very carefully at what they might stand to gain from it… I don’t believe that there is some kind of grand conspiracy to promote scare stories about environmental crisis. I do believe that companies, the media, and politicians benefit from those stories. This confluence of interests goes a long way to explaining why the conversation surrounding climate change has become so detached from scientific reality.”