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“What makes people good communicators is, in essence, an ability not to be fazed by the more problematic or offbeat aspects of their own characters. They can contemplate their anger, their sexuality and their unpopular, awkward or unfashionable opinions without losing confidence or collapsing into self-disgust. They can speak clearly because they have managed to develop a priceless sense of their own acceptability. They like themselves well enough to believe that they are worthy of and can win the goodwill of others, if only they have the wherewithal to present themselves with the right degree of patience and imagination. As children, these good communicatiors must have been blessed with caregivers who knew to love their charges without demanding that every last thing about them be agreeable and perfect. Such parents would have been able to live with the idea that their offsping might sometimes - for a while, at least - be odd, violent, angry, mean, peculiar or sad, and yet still deserve a place within the circle of familial love. The parents would thus have created an invaluable wellspring of courage from which those children would eventually be able to draw to sustain the confessions and direct conversations of adult life.” — Alain de Botton