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“Does the problem of incivility in academic libraries lie with individuals? Do libraries really hire that many “bad apples?” Not likely.Thus, a sensible approach to understanding workplace incivility is to consider group behavior within organizations rather than individual behaviors. Chapter 13” — Spencer Acadia
Does the problem of incivility in academic libraries lie with individuals? Do libraries really hire that many “bad apples?” Not likely.Thus, a sensible approach to understanding workplace incivility is to consider group behavior within organizations rather than individual behaviors.
Chapter 13