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“When someone becomes angry with you, it is not your job to make them feel better; it is their job to learn skills to hold space for that anger and make themselves feel better. It is also their responsibility to understand their anger and, if necessary, communicate with you about how you might have contributed to that emotion within them. The problem is that so many of us have been on the receiving end of trouble from people who are totally clueless about how to take ownership over their own emotions. And what happens when people don't know how to own and manage their emotions? They project their negative emotions on us and make us believe that we caused the negative emotion. They make us believe that their negative emotions are our fault and problem to fix.” — Jenny Wang