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“The very first element for having control over others is, of course, to have control over oneself. If I cannot take charge of myself, I cannot take charge of others. The next, perhaps, is—not to try to "seem" anything, but to be what we would seem. A person in charge must be felt more than she is heard—not heard more than she is felt. She must fulfil her charge without noisy disputes, by the silent power of a consistent life, in which there is no seeming, and no hiding, but plenty of discretion. She must exercise authority without appearing to exercise it.” — Florence Nightingale
The very first element for having control over others is, of course, to have control over oneself. If I cannot take charge of myself, I cannot take charge of others. The next, perhaps, is—not to try to "seem" anything, but to be what we would seem.
A person in charge must be felt more than she is heard—not heard more than she is felt. She must fulfil her charge without noisy disputes, by the silent power of a consistent life, in which there is no seeming, and no hiding, but plenty of discretion. She must exercise authority without appearing to exercise it.