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Quote by Craig D. Lounsbrough

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Craig D. Lounsbrough

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“Take Away Their Stick If the other’s reaction to our No is to hurt or threaten us, our first instinct may be to hurt them back. A more effective strategy, however, is to neutralize the impact of their behavior. If, as in the story of the Zen master, they are threatening to hit you with a stick, don’t hit them back; just take away the stick. In other words, don’t attack the other, but simply remove their ability to attack you.”

HurtStrategyThreatAttackStickNeutralize
Book:The Power of a Positive No: How to Say No and Still Get to Yes
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“They look stern at first, do a lot of scowling, but behind their eyes, once you get them talking, there's a hurt, docile quality, possibly related to past wrongs done them, a quality I associate with the thunked-as-kids: Long ago the world turned on them in some unexpected and unpleasant way, and they are, not unreasonably, expecting that it could happen again at any moment.”

HurtBrokennessMilitiaBorderMinutemenDocilitySternness
Book:The Braindead Megaphone
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