“What I learned from 9/11 that is really important, first and foremost, you have to motivate all the workers and understand that they've left their families to help clean up a pretty awful situation. Every time you have an emergency management situation, it's all about teamwork.” FirstsImportantHelpingLeftSituationManagementCleanWorkersAwfulTeamworkEmergencies Author:Joe Lhota
“When my dad was badly weakened by the flu and my mom wanted to call an ambulance to take him to the emergency room, he wouldn't go unless he could shave first and change into a nice shirt and a pair of slacks.” FirstsWantedRoomsNiceMomDadMy DadMy MomShirtsPairsEmergenciesFluAmbulanceEmergency Room Author:Rich Lowry
“Many communities throughout the nation still do not have the communications infrastructure in place for first responders to communicate with one another during an emergency.” FirstsStillsNationsCommunityCommunicationCommunicateEmergenciesInfrastructure Author:Susan Collins