“While paying attention to positive and negative feedback is very important, it is not enough. What also matters is acknowledging and responding to this feedback. This is how you nurture your relationship with your audience.” Social MediaSocial Media AudiencesSocial BusinessSocial Media For AuthorsSocial Customer Service Book:The Little Big eBook on Social Media Audiences: Build Yours, Keep It, and Win Source: The Little Big eBook on Social Media Audiences: Build Yours, Keep It, and Win