“The courage to care about your people, your clients, and your career.” PeopleCareCareersClients Author:David Maister
“A true professional feels no pressure to run up a client's bill, knowing that any reduction in revenues caused by being efficient will be more than recompensed by the reputation earned for being honest and trustworthy.” FeelsRunningInspiringKnowingHonestPressureBillsReputationBeing HonestEfficientClientsRevenueReductionTrustworthyProfessionalismNo Pressure Author:David Maister
“If your clients aren't actively telling their friends about you, maybe your work isn't as great as you think it is.” IfsThinkingInspiringClientsProfessionalism Author:David Maister