“The rise of the citizen review site is a sobering development. No longer are you on top of the mountain, blasting your marketing message down to the masses through your megaphone. All of a sudden, the masses are conversing with one another. If your service or product isn't any good, they'll out you.” IfsProductsDevelopmentCitizensMountainMessagesMassMarketingEducationalReviewsSite Author:David Pogue
“If you continue to improve a product enough, you'll eventually ruin it.” IfsEnoughProductsRuins Author:David Pogue
