“Businesses frequently prioritize new feature releases over fixing technical debt. They choose to work on revenue-generating work instead of revenue-protection work. This rarely works out as the business hopes, particularly as problems discovered during the final stages of uncompleted projects drag engineers away from the newer projects.” BusinessPlanningProject ManagementSoftware Engineering Book:Making Work Visible: Exposing Time Theft to Optimize Work & Flow Source: Making Work Visible: Exposing Time Theft to Optimize Work & Flow