“People are much more likely to trust a leader if they know he is compassionate and forgiving of mistakes.” PeopleIfsKnowsMotivationalMistakeLeaderForgivingCompassionate Author:Donald T. Phillips
“If subordinates, or people in general, know that they genuinely have easy access to their leader, they'll tend to view the leader in a more positive, trustworthy light.” PeopleIfsKnowsLightMotivationalEasyViewsLeaderAccessTrustworthySubordinatesEasy Access Author:Donald T. Phillips