“Disarming behavior, where you have two sides involved in a conflict that everybody has stereotypes of the evil other side that is convinced that they would never ever do something reasonable. If a leader on one of those sides were to defy those stereotypes then it would change everything.” IfsTwoEvilSidesChangeLeaderInvolvedConflictBehaviorConvincedReasonableStereotypeThings ChangeTwo SidesDisarming Author:Guy Burgess
