“To overcome cultural resistance I think it's important to start with strong analysis, so you're sure that you're right about what needs changing or fighting. And then you have to articulate the best case you can and start working patiently to build support and to mobilize allies.” ThinkingImportantFightingStrongSupportOvercoming Author:Joseph Badaracco
“I think that, in general, when you want to make a case, It important to be as clear and honest and persuasive as you can be about stating the opposite case, rather than attacking strawmen.” ThinkingImportantHonestPersuasive Author:Joseph Badaracco
“Hoarding knowledge ultimately erodes your power. If you know something important, the way to get power is by sharing it.” IfsKnowsWayImportantHoardingErode Author:Joseph Badaracco