“It's a dirty little secret that most New Yorkers are pleasant, thoughtful, patient, and polite. The Chamber of Commerce must work overtime to maintain the surly, off-putting image that is widely believed to define the city. In truth, niceness is nearly epidemic in this town.” LittlesSecretCitiesTownsPatientDirtyPleasantThoughtfulCommercePoliteChamberNew YorkersEpidemicsNicenessSurlyChamber Of Commerce Book:Every Step You Take Source: Every Step You Take
