“Robert Greenleaf: Caring for persons, the more able and the less able serving each other, is the basis for leadership, the rock upon which a good society is built. In small organizations, caring is largely person to person. But now, most caring is mediated through institutions—often large, complex, powerful, impersonal, and not always competent, sometimes corrupt.” Caring Book:Focus on Leadership: Servant-Leadership for the Twenty-First Century Source: Focus on Leadership: Servant-Leadership for the Twenty-First Century