“Presenting her case calmly and positively, even in the face of his angry outburst, won the rest. “His first instinct was to bully me,” she said. “But when he saw that that wasn’t going to work, he settled down and we mapped out a plan to get me started with my own clients.” PositiveCalmBullyWinCase Book:Women Don't Ask: Negotiation and the Gender Divide Source: Women Don't Ask: Negotiation and the Gender Divide