“I believed that we would all come to better decisions and we would create more humane and ultimately more livable and more sustainably productive workplaces if we knew how to speak to each other about difficult issues and if we were more able to listen to and learn from diverse points of view.” SpeakDifficultDecisionPoint Of ViewProductiveDiverseWorkplace Author:Mary C. Gentile
“I am most comfortable in a "learner" role, I may raise my values-related concerns by asking the well-crafted and well-timed question, rather than by strenuously arguing a particular point of view. Or if I am a risk-taking, aggressive manager, I may frame the values conflict as just one more challenge that I want to take on, as opposed to a "constraint" on my action choices.” ActionValuesChoicesChallengesConflictConcernPoint Of ViewArguingAggressive Author:Mary C. Gentile
“Time pressures are a reality of business life that cannot be eliminated entirely and that even can create a beneficial focus at times, it can be powerful to set aside discrete occasions where individuals are invited to step back, to look at their projects from different vantages, to consider input not usually examined, and so on. This again encourages folks to express alternative points of view.” DifferentRealityIndividualPowerfulFocusPoint Of View Author:Mary C. Gentile