“I have a firm belief that we change the concept of the house from what it was, so that they have in their mind that things are different now. It helps with their processes of dealing with the change, and then it's a constant reminder that they're not following the same patterns and things need to be different.” Environmental Awareness Book:The Trauma Cleaner: One Woman's Extraordinary Life in the Business of Death, Decay, and Disaster Source: The Trauma Cleaner: One Woman's Extraordinary Life in the Business of Death, Decay, and Disaster