“You have to be patient. Litigants are emotionally involved - they're suing or being sued, or they've been in an accident or they're charged (with a crime). They are not very objective about their situation.” SituationCrimeInvolvedPatientAccidentsObjectivesBe PatientSuing Author:Steven Pacey
“As you get older, you tend to be a little less patient with people - people who are not prepared, people who have unrealistic expectations, people who make unrealistic demands, people who think they're more special than other people.” PeopleThinkingLittlesSpecialDemandExpectationsPreparedPatientUnrealistic Expectations Author:Steven Pacey