“There was something in the way he posed a question and followed it up with a generous pause, I think, that drew me out. I had never noticed all the pauses that were missing from most people's conversations.” ListeningCity People Book:Three-Martini Lunch Source: Three-Martini Lunch
“It's a myth that people who live in cities are naturally more open-minded, more accepting and tolerant of difference. The truth is, whatever people are, be it saints or bigots, they simply are these things, and the city - by smashing all those different kinds of people up against one another - just makes people's tolerance (or lack of it) all that much more pronounced.” RacismDifferences Between PeopleCity People Book:Three-Martini Lunch Source: Three-Martini Lunch