“The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.” SelfSidesGoalDifferencesNumbersSelf EsteemConflictAppreciationEsteemBoth SidesAcknowledgmentResolving Conflict Author:Thomas Crum
“Our lives are not dependent on whether or not we have conflict. It is what we do with conflict that makes the difference.” DifferencesOur LivesConflictDependent Book:The Magic of Conflict: Turning a Life of Work Into a Work of Art Source: The Magic of Conflict: Turning a Life of Work Into a Work of Art