“Have you hugged your customers lately? Have you told 'em you care? Have you reached out boldly and said 'We know you're there?” Sales Advice Author:Tom Reilly
“The perception is that -- and I know many of us have heard this anecdotally -- many third and fourth generations of IU families are opting not to go to here because they perceive the quality of IU is going down.” KnowsQualityGenerationsHeardPerceptionThirdsPerceiveFourth Author:Tom Reilly
“There was nothing in the deal with Justice that would change Microsoft's business practices in any way.” WayJusticeDealsPracticeMicrosoft Author:Tom Reilly