“Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?”
Quote by Jeffrey Gitomer
Author
Jeffrey Gitomer
Jeffrey Gitomer is an American author, speaker, and sales training expert. He is best known for his best-selling book 'The Art of Selling,' which has become a classic in the sales field. Gitomer's works cover a range of topics including sales, customer service, and leadership, and his books and training courses are widely popular worldwide. more
You May Also Like
Source: The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur
“In the garden of your days cultivate festivity, play and celebrations.”
“Photos are our autobiography, a way of telling who we are.”