“What is needed, however, isn't just that people working together be nice to each other. It is discipline. Discipline is hard--harder than trustworthiness and skill and perhaps even than selflessness. We are by nature flawed and inconstant creatures. We can't even keep from snacking between meals. We are not built for discipline. We are built for novelty and excitement, not for careful attention to detail. Discipline is something we have to work at.”
Quote by Atul Gawande
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In The Checklist Manifesto, surgeon and public health researcher Atul Gawande argues that in an increasingly complex world, even experts can benefit from using checklists to manage tasks and avoid mistakes. Drawing on examples from surgery, aviation, and building construction, Gawande shows how checklists help ensure consistency, communication, and reliability in high-stakes environments. The book makes a case for embracing humility and systematic procedures to achieve better outcomes, without oversimplifying the challenges of professional work. more
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