“I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding to them, and the employees do, too.”
Quote by John J. Legere
Author
You May Also Like
“I don't believe a team can lead itself. I'm a big believer in vision.”
“Everyone is panicked about the transition to mobile. I don't lose any sleep whatsoever.”
“One of my rules is, if Jesus or Taylor [Swift] calls, I take the call.”
“Teach one girl how to code, she'll teach four. The replication effect is so powerful.”
“It feels like each time we are beginning at the beginning, in a really exciting way.”
“The trick isn't so much creating the right thing; the trick is finding the right networks.”
