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Quote by Phil Crosby

“Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.”

Quote by Phil Crosby

Author

Phil Crosby, born on June 18, 1926 in the United States, was an outstanding business leader. His contributions to the field of management, particularly his 'Zero Defects' philosophy, are highly regarded. Crosby held key positions in prominent companies such as General Electric and Hertz Corporation, and his management philosophy has influenced global corporate practices. more

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