“In leading-edge companies like Google and Apple, workers are given much freedom and opportunity to play. They know that's an important component of creating new and better products. I believe that at whatever level of work, cashier at a supermarket, janitor at an airport, aide in a cubicle, the addition of a playful attitude makes the job better and the work more enjoyable. A cashier or janitor who smiles and is friendly gets a better response than a surly one.”
Quote by David Elkind
Author
David Elkind
David Elkind is an American psychologist known for his research on child development. His work focuses on children's autonomy and creativity, particularly the impact of play and school education on children. Elkind's contributions have had a profound influence on the fields of child psychology and education. more