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Quote by Janna Cachola

“Change the messaging, before you change the message. The information is not the problem, its the communication.”

Quote by Janna Cachola

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“They are too far gone.”

Empathy Victim Help Narcissism Hard Truth Trauma Survivor

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“Everyone has a story. Cultivate the patience to listen to people’s stories, and you will have better relationships.”

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Author:Wayne Gerard Trotman

“We're the cure for the hatred caused by despair. We’re the good morning of a bus driver who remembers our name, the tattooed man who gives up his seat on the subway. We’re every door held open with a smile when we look into each other’s eyes the way we behold the moon. We’re the moon. We’re the promise of one people, one breath declaring to one another: I see you. I need you. I am you.”

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Book:How to Love a Country

Source: How to Love a Country

“Anna had to resist the urge to try to draw him out, ask him where he lived, who his parents were, how he liked his classes. She was always impatient to help people, even when they weren't ready to be helped. Maybe especially then.”

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Book:Babylon’s Ashes

Source: Babylon’s Ashes

“Excellent service is both Solid S.O.P. with out-of-the-box empathy and care.”

Culture Leadership Empathy Teamwork Service Excellence Airlines Management

Author:Janna Cachola

“Truthfully, she hated when people did this to her. Which, for a while, they did all the time, pretend they could reverse the darkness by spreading their pretend sunshine all over you. It is a basic human reflex, that came from the most basic part of the brain. Not the Neocortex or the limbic part, and was an expression of fear not empathy. You cannot take it personally, they want to say the right thing but knew there was no such thing and that sometimes, most times, it was better not to try.”

Grief Empathy Pretend Human Reflex Reverse Darkness

Book:Summer Hours at the Robbers Library

Source: Summer Hours at the Robbers Library

“The Dark Cloud Is cruel towards people who possess a remarkably strong mind Is evidence that empaths can detect intentions through sensing emotions that are left behind Is a professor that teaches you about human nature and society’s obsession with money Is aware of the naiveness of hatred and how it only seeks to steal honey”

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Author:Aida Mandic

“There is a difference between empathy and sympathy and it is an important distinction for those who work in caregiving. Dr. Nicola Davies writes on her website, “Imagine being at the bottom of a deep, dark hole. Peer up to the top of the hole and you might see some of your friends and family waiting for you, offering words of support and encouragement. This is sympathy; they want to help you out of the pit you have found yourself in. This can assist, but not as much as the person who is standing beside you; the person who is in that hole with you and can see the world from your perspective; this is empathy.”

Empathy Sympathy

Book:Confessions of a Funeral Director: How the Business of Death Saved My Life

Source: Confessions of a Funeral Director: How the Business of Death Saved My Life

“We don't walk down the same street as the person walking beside us. All we can do is tell the other person what we see. We can point at things and try to name them. If we do this well, our friend can look at the world in a new way. We can meet.”

Empathy Connect

Book:The Wren, the Wren

Source: The Wren, the Wren

“These were sad people, and for the world I wanted to think of them as decent. Perhaps they were decent enough, but the place made them so offensive to me that all who lived there became there.”

Empathy Synecdoche

Book:I Am Not Sidney Poitier

Source: I Am Not Sidney Poitier