Quote by Jonathan D. Cohen

“Sportsbooks’ current business model relies on a small percentage of bettors losing a lot of money, and their bottom line would be in grave danger if these RG [Responsible Gaming] tools were in wider use. Not surprisingly, most of these tools are entirely optional, and available data indicates extremely low uptake rates. In its home state of Massachusetts, DraftKings reported 0.1 percent of players set a time limit for app use, 0.13 percent set a spending limit, 1.4 percent had used a “cool-off” period, and a whopping 2.3 percent had set a deposit limit. As former problem gambler and longtime marketing professional Jamie Salsburg explained, the messaging around RG is “broken” and is not designed in such a way to effectively reach the people who most need to use RG tools. The messaging is not the only thing that is broken. Optional tools rely on a moment of clarity from someone who might already be chasing their losses. These tools are, fundamentally, the wrong way to protect players.”

Quote by Jonathan D. Cohen