“I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.”
Quote by Chip Conley
Author
Chip Conley
Chip Conley is an American author and entrepreneur born in 1960. He is renowned for his contributions to the hotel industry and leadership, particularly for his insights into hotel industry innovation and employee care. Conley served as the vice president of the Joel Chiat Hotel Group and founded the 'Joel Chiat' brand. His book 'Peak: Secrets from the New Science of Expertise' provides insights into how to achieve excellence through deliberate practice. more
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