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Quote by Phil Pringle

“It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.”

Quote by Phil Pringle

Author

Phil Pringle, born on May 21, 1952, is an influential figure in an unknown field. more

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“If we cannot serve a person who we can see, how can we serve a God whom we cannot see? Some just have to have their own thing and be the “boss”. I grieve for these people who have become the King of their own tiny mound, when they could have been a Prince in a major organization.”

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