“I learned quickly that everything in the military that involves paperwork or money is more difficult than it needs to be. You have to be persistent and thorough, and even then, you'll probably be told "no" a few times and be forced to start the process over again. Finding help is nearly impossible. With a disinterested grimace, everyone will tell you that someone else is who you need to talk to until you realize no one knows the answer to your question or cares enough to find it. At that point, you have two choices: give up or be a pain in the ass. I chose the latter. Squeaky wheel gets the grease.”
Book:Alive Day: A Memoir